The mission statement of Heart to Heart Hospice encompasses our philosophy of care:

Making a difference by providing compassionate care from our heart to enhance the quality of life for those with life-limiting illnesses and their loved ones.

The Heart to Heart Hospice values are captured in Our Heart’s Desires – the 12 tenets that guide our attitude, our approach, and our actions:

Our Heart’s Desires:

  • Making a difference through compassionate care
  • Providing excellent customer service
  • Providing a rapid response to all patients’ needs
  • Exhibiting professionalism at all times
  • Providing presence at the most important moments including at the journey’s end
  • Exhibiting excellence in all we do
  • Showing respect toward all others
  • Meeting or exceeding industry standards of quality care
  • Making a professional commitment to address all emotional and spiritual needs
  • Having integrity by always doing the Right Thing
  • Demonstrating dedication to our patients, families, referral sources, our company and to each other
  • Supporting each other through teamwork