The Heart to Heart Hospice care team members are specially trained to manage pain and control symptoms. Together they provide the specific medical, emotional, spiritual, and practical support patients and families need.

A team member is available to patients and their loved ones 24 hours a day, 365 days a year.


Skilled, experienced Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs) provide hands-on care, while assessing needs and managing pain and symptoms of patients. Nurses also provide support for family members and help educate them on how to assist in caring for their loved ones.

Medical Directors, in conjunction with the patient’s primary care physician and the hospice care team, create a care plan to manage pain and control symptoms associated with the patient’s terminal illness or disease.

Hospice Aides
Hospice Aides – Certified Nursing Assistants (CNAs) or Home Health Aides (HHAs) – assist with a patient’s personal care, such as dressing and bathing, as well as other activities of daily living. They also provide companionship and emotional support for patients and families.

Social Workers
Social Workers help patients and family members deal with a range of issues, such as communication, conflict resolution, or other stressful situations. They can also coordinate available community resources and assist with matters that are not medical related, including finances, planning, insurance benefits and other end-of-life concerns.

Spiritual Care Coordinators
Chaplains, or Spiritual Care Coordinators, provide spiritual support to patients and their loved ones, guiding them through tough end-of-life questions and decisions, while helping to restore family relationships. They can involve personal clergy from any denomination or other individuals with experience in spiritual support.

Bereavement Coordinators
Bereavement Coordinators help patients and loved ones prepare for the different phases and situations involved in the end-of-life process. They continue providing bereavement support and grief counseling to the families for up to 13 months.

Specialized Therapists
Specialized Therapists are available as needed to assist patients through particular challenges. These include specialists in physical, occupational, and speech therapy, as well as music and pet therapy at some locations.

Hospice Dietitians
Hospice Dietitians help patients achieve the best nutrition, based on the state of their health. They are particularly experienced in dealing with the obstacles to eating that hospice patients may face.


Trained Volunteers provide companionship and support while visiting periodically and spending quality time with patients. They assist with simple caregiving responsibilities and may help with household chores, if needed.