At Heart to Heart Hospice, we provide “Compassion and Care, From Our Hearts to Yours.” Our employees enhance the lives of patients with life-limiting illnesses and their loved ones, during a time when compassionate care is needed most. They say, “Home is Where the Heart is” and we want you to find your career home with Heart to Heart. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community.
Heart to Heart Hospice does not issue employment offers or request documents through text messaging applications, or social media. If you believe you have responded to a fraudulent social media posting or submitted personal information via text/ social media platform, please contact reportfraud@htohh.com. Provide your name, telephone number, and email address only.
Scheduling Coordinator
Flint, MI
At Heart to Heart Hospice, we provide “Compassionate Care from Our Hearts to Yours.” Our employees enhance the lives of patients with life-limiting illnesses and their loved ones,during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of employees, offering the opportunity to be associated with caring teammates, and creating positive contributions in each community we serve.
Hospice Aide Scheduler/Coordinator
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• High School Diploma Preferred.
• If an aide, has successfully completed one of the following:
a. Training program/competency eval
as specified in §418.76(b)(c)of the Medicare regulations
b. Competency eval program that meets §418.76(c)
c. Nurse aide training/competency eval program approved by the state and listed in good standing on the state nurse aide registry
d. State Licensure program that meets requirements of §418.76(b)(c)
• CHPNA certification a plus
• Experience in EMR a plus
• Licensure: CNA preferred.
• At least one year experience, preferred, as a Hospice Aide or Nursing Assistant in a hospital, nursing home, home health
agency, hospice, or long term care facility or completion of Certified Nursing Assistant or Certified Home Health Aide
Program. One year experience as an aide scheduler preferred.
• Demonstrates good communication, interpersonal, negotiation and public relations skills
• Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities
• Must have current driver's license
• Must have reliable transportation and provide ongoing valid and current auto liability insurance
ESSENTIAL DUTIES:
• Utilize the EMR software system to schedule clinical staff patient visits
• Schedule patient visits according to care plans and staff availability
• Confer with Patient Care Manager and/or Clinical Supervisor on problems and complaints timely
• Update and maintain the schedules on a regular basis throughout the day, enter scheduling data, create schedules
• Provide staffing scheduling for sick leave, vacation, long term leave
• Verify documentation of information such as completion of visits, frequency & duration of visits
• Schedule new patients for identified services and maintains a close connection with Admissions/Intake for
communication of admission needs and staff availability
• Ensure scheduled visits are entered timely
• Order and maintain patient supply inventory; possibly help aides load in their cars
• When frequency is incorrect or missed, notify PCM
• Oversight and tracking of staff in regard to punctuality, assignments and reliability
• Communicate and report to Patient Care Manager regarding tardiness, unplanned, unscheduled Aide Call Ins and otherconfidential findings
• Timely submission of all documentation
• Conduct all business activities in a professional and ethical manner
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
